If you booked an appointment with a cleaning company, it is recommended that someone will be home. Not only to open the door, but also to show the cleaning company what should be cleaned, give them notice about any important areas (like a stain on the carpet, or concerns about how to clean the sofa's fabric) and finally - make sure you are happy with the process and results so you don't have to get the cleaners to come back for another round. If you hire the right cleaning company, you're fine, but not everyone is as professional as Hippo Cleaning Services.
If you trust your carpet & upholstery cleaning company, then you don't have to be home. You can leave your key with a neighbor or in a lockbox if you have one. We work with lots of companies and long term customers. All of them trust us completely to come in, clean their home or office, and we know they will be happy when they open the door again. Don't believe us? Try us, and enjoy our satisfaction guarantee - we will do everything we can to make you happy with the cleaning service!